Testimonials

Read how some of our clients feel about their GuestCentrix experience.

I just wanted to send you a quick email about Guestcentrix.

Thank you for recommending such a great system - the team are so happy about the simplicity of the program, and impressed about the features.

Working in Fiji presents a number of challenges, which is why its nice having a res system that is user friendly and supported 24/7.

I particularly like the fact that CMS is able to remotely access the system from Sydney to carry out any maintenance, this very important considering our isolated location.

As for your trainer?brilliant! The whole team was trained up in a matter of days and now use the system like professionals.

Thanks again,
Christopher Southwick
Marketing Director
Royal Davui Fiji
http://royaldavui.com/

CMS Hospitality not only provided an excellent product in their GuestCentrix PMS, but also demonstrated a very professional approach through their sales team in their commitment to providing information and an onsite presentation at our convenience.

The product, GuestCentrix PMS, certainly sold itself in its ability to provide a very functional and easy to operate system, combined with a pricing structure which was very realistic and represented value for money.

Their product combined with the CMS Hospitality sales team made our final decision very comfortable to confirm.

MICHAEL W MURTAGH
General Manager
Darwin Central Hotel
21 Knuckey Street
DARWIN. NT. 0800
http://darwincentral.com.au/

Thank you soooo much - look at these examples of productivity improvements with GuestCentrix;

A multi day quotation including faxing documents took approximately 15 minutes as opposed to the 30 minutes it would have taken on our old system
Updating a simplistic Event Order for a 2 day meeting took 10 minutes, as opposed to at least 30 minutes previously
Updating a complicated multi day function Event Order took 3 hours - that would have been approximately a full day's work in the past
Switching between booking details, merge documents, reports and previewing is instantaneous,
Less compulsory data fields in GuestCentrix means less data entry time

Yipeeeeee!

Gillian Conway
Assistant Manager - Conferences & Events
The Mansion Hotel at Werribee Park
http://mansionhotel.com.au/

After 3 to 4 years of dissatisfaction with our old PMS, we had to find a solution which suited our needs.  As Scotland’s first and only Football Club Hotel, a modern 4-star property with a state-of-the-art conference centre,  our demands are complicated but not dissimilar to many large hotels or  catering operations,  but trying to find a PMS which fulfilled all of our needs was not easy.  After thoroughly researching 6 different systems, GuestCentrix was the obvious choice both for functionality and value for money.  There was one other system which had the functionality but was four times the price!  

GuestCentrix seems to take a very common sense approach and is very user friendly.  GuestCentrix has great features, and not only does it take a fraction of the time to make a reservation but it helps us to recognise our best customers at a glance, manage our customer relationships better and tracks where our business comes from more accurately. Reporting is extremely important and GuestCentrix has plenty of reports to monitor the business, many of which we had customised to meet our precise needs.