Support Services

GuestCentrix requires minimal support, but if you do require assistance you'll have access to one of the best support groups in the industry. Technical support is available 24 hours a day via telephone, and a remote support facility provides direct access to client systems for rapid technical problem analysis and response.

CMS Hospitality has one of the most progressive software support groups within our market place. A number of support plans are offered, dependent on customer needs and preferences.

We provide timely and technically sound advice in a continuous, 24-hour environment.

Our support database system allows us to offer personalised service to our clients. Statistical analysis of the database provides us a with a base on which to build future software enhancements.